Our Return Policy

Your satisfaction is important to us! We have a 15-day return policy. If you are not satisfied with your AIIR purchase or it arrives damaged, simply return it unused portion and we will gladly issue a refund/exchange.

  1. Prior to returning your item(s), please email us your order number at contact@aiirprofessional.com in order to obtain your order information.

  2. When you ship back to us, use the carrier of your choice and please include a copy of your invoice along with the product(s). Be sure to include your order number, name, email address, mailing address and phone number in case we need to contact you. We recommend using an insured and traceable delivery method. AIIR Professional is not responsible for any returns lost in transit.

  3. Please address your return package to:

    AIIR Professional
    7109 E 2nd St Suite 102
    Scottsdale, AZ 85251

    All shipping fees are non-refundable.
  1. We will refund the original form of payment to the original purchaser within 48 to 72 hours of receiving your return. We regret that we are unable to refund the original shipping charges.

  2. We may only process returns/refunds on products purchased at AIIRprofessional.com. If you purchased your AIIR professional at another retailer, please visit their website/store for their return policy.